Shipping policy

🚚 Shipping Policy – Happy Paws Hub 🌍

We work hard to get your furry friend’s goodies to you as quickly and safely as possible! 🐶💨 Below is everything you need to know about our shipping process.

⏱️ Processing Time

All orders are processed within 1–2 business days 🧰.
Once your order is shipped, you’ll receive a shipping confirmation email with your tracking number 📤.

Please note: Orders are not processed or shipped on weekends or public holidays.

📦 Delivery Estimates

Our products are shipped from international warehouses, which may affect delivery time depending on your location 🌎.

Estimated delivery times:

  • UK & Europe: 3–5 business days 🇬🇧🇪🇺

  • USA & Canada: 5–10 business days 🇺🇸🇨🇦

  • Australia & NZ: 7–12 business days 🇦🇺🇳🇿

  • Rest of the World: 8–15 business days 🌐

Delivery times are estimates and not guaranteed, especially during holidays or customs delays.

💵 Shipping Fees

Shipping fees (if any) are calculated and shown at checkout 💰.
We occasionally offer free shipping promotions, so keep an eye out 👀

🔍 Tracking Information

Once your order is shipped, you’ll receive an email with tracking details so you can monitor its journey 🛰️📦.
Tracking may take 24–48 hours to update after dispatch.

🛃 Customs & Import Duties

Please note:

  • You are responsible for any customs fees, import taxes, or local duties that may apply in your country 🧾

  • We are not liable for delays due to customs processes ⏳

📬 Lost or Damaged Packages

✅ If your order is marked as “delivered” but you haven’t received it:

  • Double-check your delivery address and with neighbors

  • Contact the courier directly with your tracking number

📦 If your item arrives damaged or doesn't arrive at all, please contact us within 7 days of the delivery estimate. We’ll do our best to resolve the issue.

📧 support@happypawshub.com
📞 +44-7707-987606

Need more help? We're just a paw away 🐾💌
Happy Paws Hub – where tails wag with joy! 🐕✨